FAQ - Answers to your Frequently Asked Questions
Is there anything special you can tell me about the rocks?
What are others saying about their painted rock nativity sets?
What can I do with my painted rock?
Can I display my painted rocks outdoors?
Is there anything important I need to know about displaying painted rocks?
How long have you been painting rocks?
Do you accept orders placed outside of the US?
What happens when I click the BUY NOW button & what is Storenvy?
Who is Mustard Seed Investments, Inc?
How do I pay for my order? Is it secure?
Will I receive an order confirmation?
How much is shipping?
How are the nativity sets shipped?
Can I track my order?
How long will it take to receive my order?
I ordered a downloadable "How To" PDF. When will I receive it?
What is the return and exchange policy?
What if something is wrong with my order?
Is there anything special you can tell me about the
I personally select, soak, scrub, sanitize, hand paint, and seal all of my rocks. Varying rock shapes and paint
colors make each rock a unique, one-of-a-kind object. Each piece is signed by me and in some cases, dated.
I’ve always loved nature, walking, and discovering the unexpected in a piece of art. Rock art painting has
enabled me to combine these interests (and more) to create one-of-a-kind, endearing objects for people of all ages
and walks of life.
As a believer in simple, natural, economical living, I’m recycling an ordinary item into something
See how "He is my Rock" nativity sets are made.
What are others saying about He is my Rock
"I just wanted to let you know that I received my nativity set, and it is wonderful. I'm so happy I found
your site." - Jessica G. - Missouri
"I just ordered another one for a gift. Thank you for shipping so quickly." - Beth G. - Texas
"I can't say enough about the amazing "nativity set" you created for me!! It is fantastic - hurry up
Christmas so I can put it out on display! Thanks again for making it "extra special" in the colors to match my
home!" - Terri B. - Minnesota
"Thank u SO much! This is a present 4 my secret sister, i think it will b a big hit!" - Diana B. -
"I received the nativity sets yesterday and they are so beautiful! My husband and I just keep looking at
them and admiring your work. You are so talented! My grandsons are going to love them..." - Susan G. -
"The nativity set you sent Mom is so beautiful and perfect under her little tree. God Bless You and Merry
Christmas!" - Nan B. - Colorado
"This is a beautiful web site and the nativity figures are absolutely awesome!!!" - Sue L. -
"Adorable." - Beth H. - Colorado
"....the nativity scenes are adorable...[Cindy] has a truly creative idea here and her passion shows!!"
- Mickey C. - Colorado
What can I do with my painted rock?
These hand painted rocks make unique and charming gifts.
You can display them alone, in a traditional stable you already own, or click
here to see more display ideas.
Can I display my painted rocks
All of my painted rocks have been sealed with one coat of polyurethane sealer.
Rocks labeled as outdoor have at least two coats of polyurethane sealer and may be displayed outdoors.
I recommend occasionally reapplying a clear coat sealer when your rocks are displayed outdoors to protect the
colors and prolong the life of your piece. I seal my rocks with a product called Delta Ceramcoat Indoor/Outdoor
Satin Varnish. There are also clear, spray-on acrylic sealers (such as the Krylon brand) in gloss and matte
finishes available at craft stores.
Is there anything important I need to know about
displaying painted rocks?
Yes, it's important to remember these safety issues.
Small rocks may be a choking hazard to young children. Be sure to keep small rocks away from young children
(under 3 years of age) who may try to put the rocks into their mouths.
Large rocks can be quite heavy and should not be displayed on a high shelf where there is a chance they could
topple onto someone or something. Rocks can prove hazardous or destructive if dropped or thrown.
How long have you been painting
Art class was always my favorite while growing up. Work and raising a family put my artistic activities on hold
until I discovered rock painting in 2007.
Do you accept orders placed outside of the
Painted rocks can weigh quite a bit or be an odd shape, therefore, shipments outside the United States will
often incur a high shipping and handling cost. In addition, certain country custom regulations may prohibit the
shipment of rocks.
I prefer to ship my painted rocks within the United States and Canada using U.S. Postal Service Priority
US addresses: Free shipping
Canada small flat rate box shipping & handling: $21.95.
Canada medium flat rate box shipping & handling: $45.25.
For International Customers: Painted rocks can be quite heavy or an odd shape, therefore, shipments outside the
US will incur a very high shipping and handling cost ranging from $125-$350. The shipping cost is high because the
package would be sent via FedEx or United Parcel Service (UPS). These carriers offer faster delivery, insurance and
a tracking method which the United States Postal service does not. Please note: each country restricts items which
may enter the country and I cannot guarantee a painted rock is permitted into your country. Import duties, taxes,
and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to making a
What happens when I click the BUY NOW button &
What is Storenvy?
When you click "Buy Now" for How to Paint a Nativity Set on Pavestones, you will
be taken directly to my Mustard Seed Investments, Inc. order page. (When you select any of the "Other
How-To Rock Painting Guides by Cindy Thomas" you will be taken to the Storenvy.com product page for PDF
documents and Amazon.com for Kindle ebooks.) Your order will be safely & securely processed by Storenvy.com, Amazon.com or
Mustard Seed Investments, Inc. and confirmed by
Storenvy is an
online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from
multiple stores from all over the world and check out in one step. My shop is called Hand-Painted Rocks by Cindy
Who is Mustard Seed Investments,
Mustard Seed Investments, Inc. is the parent company of my painted rock websites: www.UniqueNativitySets.com; www.He-is-my-Rock.com; www.CindyPaintedRocks.com and www.high-plains-critters.com
How do I pay for my order? Is it
The "He is my Rock" & Storenvy checkout process safely
securely accepts credit cards (Visa, Mastercard, Discover, Amex) and PayPal.
Will I receive an order
Yes, you will receive an order confirmation either by phone or email.
How much is shipping?
U.S. addresses: Free shipping via USPS Priority Mail
Canadian addresses: US $21.95-$45.25 via USPS Priority Mail
All others: US $125-$350 via FedEx or United Parcel Service (UPS)
How are the nativity sets
I use United States Postal Service Priority Mail small and medium flat rate boxes (unless otherwise indicated on
the product's description page). Within the United States, delivery confirmation (tracking number) will be
Can I track my order?
You will receive an email with your package tracking number when your order is shipped . This is sent to the
email address you provided during the checkout process.
How long will it take to receive my
I usually ship orders within 48 hours of payment confirmation. Once shipped most United States orders take
anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
I ordered a downloadable "How To" PDF. When will I
If you order the pavestone nativity how-to from this website, once your order and payment is confirmed, you'll
receive an immediate link for the downloadable, PDF document. You will also receive an email with the download
link. For PDFs ordered through the Storenvy site, once I receive an email confirming your order and payment, I will
send a link for the PDF document to the email address provided on your order. I check my email several times each
day and you should receive the download instructions within 24 hours of placing your order. Please ensure your
correct email is entered on the order form.
What is the return and exchange
Because the nativity sets are a unique piece of art, all sales are final.
I want to ensure that you have as much information as possible prior to purchasing any of my unique,
one-of-a-kind, hand painted nativity sets. Approximate measurements are furnished in inches and pounds on the
product description page. Photographs show as much detail as possible.
Please don't hesitate to contact me at with any questions or concerns you may have
prior to placing your order.
What if something is wrong with my
If you have a problem with an order, please contact me at